Privacy Policy
Your privacy matters to us. Learn how we collect, use, and protect your personal data.
knowyourWorkergh.com ("we", "us", "our", or the "Platform") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, share, and protect personal information in compliance with the Data Protection Act, 2012 (Act 843) of Ghana and other applicable laws.
By accessing or using our Platform, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We may collect and process the following categories of personal data:
1.1 Information You Provide Directly
- Full name
- Phone number
- Email address
- Residential address
- National ID details (e.g., Ghana Card), where applicable
- Employment history and references
- Photographs or identification documents
- Consent and authorization records
1.2 Worker Information Submitted by Clients
- Personal identification details
- Employment and reference information
- Verification results and reports
1.3 Automatically Collected Information
- IP address
- Device and browser information
- Date and time of access
- Cookies and usage data
2. How We Use Your Information
We use personal data to:
- Provide worker verification and background check services
- Authenticate users and prevent fraud
- Communicate with users regarding services
- Process payments and transactions
- Improve Platform functionality and user experience
- Comply with legal and regulatory obligations
3. Legal Basis for Processing
We process personal data based on:
- Consent of the data subject
- Contractual necessity to provide services
- Legal obligations under Ghanaian law
- Legitimate interests, such as fraud prevention and service improvement
4. Consent and Worker Authorization
Clients submitting worker data confirm that:
- They have obtained informed consent from the worker
- The worker understands their data will be collected, verified, stored, and processed
- They have the legal right to submit such data
knowyourWorkergh.com shall not be liable for submissions made without proper consent.
5. Data Sharing and Disclosure
We may share personal data with:
- Authorized clients requesting verification services
- Third-party verification partners and data processors
- Payment processors and IT service providers
- Law enforcement or regulatory authorities where legally required
We do not sell personal data to third parties.
6. Data Storage and Retention
- Personal data is stored securely using reasonable technical and organizational safeguards
- Data is retained only for as long as necessary to fulfill the purposes outlined or as required by law
- When no longer required, data is securely deleted or anonymized
7. Data Security
We implement appropriate measures including:
- Access controls and authentication
- Encrypted data transmission where feasible
- Secure servers and monitoring
However, no system is completely secure, and we cannot guarantee absolute protection against unauthorized access.
9. Data Subject Rights
Under Ghana's Data Protection Act, data subjects have the right to:
- Access their personal data
- Request correction or updates
- Withdraw consent (where applicable)
- Object to processing in certain circumstances
- Request deletion, subject to legal limitations
Exercise Your Data Rights
Learn about our Data Subject Access Request process or submit a request directly.
10. Children's Privacy
Our Platform is not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.
11. Third-Party Links
The Platform may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
12. International Data Transfers
Where necessary, data may be processed or stored outside Ghana. In such cases, we ensure appropriate safeguards are in place to protect personal data.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page, and continued use of the Platform constitutes acceptance of the updated policy.
14. Contact Us
For questions, concerns, or data protection requests, please contact:
knowyourWorkergh.com
Email: [email protected]
Phone: +233 20 876 6091
Address: AW14 Maale Dada St., GL-001-4338, La, Accra, Ghana